Smart &


Service Management

easysm™ automates your service management onboarding to an optimised Cherwell platform to give you your best Cherwell experience.

  • No professional services required
  • easysm has removed the complexity and added in automation
  • No minimum users
  • Pay Monthly

Service management solutions for the digital age

Powerful automation for the modern enterprise

Workflow automation and virtual agents that streamline and scale support in your business - from dealing with simple questions to resolving complex support requests.

Make it easy. Make it happen.

Companies spend 20% of their budget to resolve problems. easysm integrates service management across functions and technologies to give companies better visibility on services, improve customer satisfaction and reduce costs by 10%

Simple, scalable and efficient

Built for your data in mind, easysm is a unique no-code platform that enables the rapid development and deployment of enterprise-grade customisations.

AI-driven automation tools for the modern enterprise

Through intelligent search and machine learning, easysm features an agent assistant that looks at tickets, prioritisation, business context and user/agent/customer preferences to deliver proactive responses.

We solve complex problems that require rapid and intelligent decision-making to increase business agility.

Enterprise software, built for business users, designed for their needs.

Unify communications and collaboration across the organisation, regardless of channel or device. easysm enables users to work the way they want to work – enabling both teams and individuals to achieve more in-spite of disparate technologies

Empower information workers to be more effective with a consumer-grade user experience in the channel of choice

Delivering the Power of Consistent Service

With a complete set of services and an integrated technology, easysm delivers a single-point-of-service that helps organisations manage day-to-day services across all lines of business.

Features & benefits

A comprehensive, fully automated onboarding experience to easysm Service Management. easysm will be the standard for transforming how enterprises optimise their interactions with external business partner networks.

Completely revised from years of experience in onboarding customers large and small.

Our free starter licence allows you to use easysm for free. No Signup Costs.

Easy administration

Our easyadmin portal gives you the best tools for managing your Cherwell platform without the need for expensive consultants.

Workflow automation

with unlimited levels of approvals and tasks. Its all Driven by Data!

Dynamic self service portal

Configured by you for you… starting with our best practice baseline of course!

True SaaS experience

With SaaS style billing. Pay for your subscription monthly or annually.

Our awesome partners

Are you ready to start?

Ready to make the jump and start powering up your companies service management, click the link below to get started!

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